At Riad Jadis, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or book a stay at our Riad in Marrakech.

1. Information We Collect

We collect information that helps us provide a personalized and seamless experience for our guests:

• Personal Identification: Name, email address, phone number, and physical address.

• Booking Details: Arrival and departure dates, room preferences (Double, Triple, or Twin), and number of guests.

• Official Documentation: Passport or national ID details required by Moroccan law for guest registration upon arrival.

• Payment Information: Credit card details or payment preferences (processed through secure third-party gateways).

• Special Requests: Dietary requirements, arrival times, or accessibility needs shared via our contact form.

2. How We Use Your Information

We use your data for the following purposes:

• To Process Bookings: Confirming your reservation and managing your stay.

• Communication: Sending booking confirmations, responding to inquiries, and providing travel advice for your trip to the Medina.

• Legal Compliance: Fulfilling police registration requirements mandatory for all hospitality providers in Morocco.

• Service Improvement: Analyzing website traffic to improve our “Green Oasis” digital experience.

3. Data Sharing and Disclosure

We do not sell your personal data. We only share information with:

• Local Authorities: As required by Moroccan law for tourist registration.

• Service Providers: Trusted third parties such as secure payment processors or email service providers.

• Safety & Legal: If required to protect the rights, property, or safety of Riad Jadis, our guests, or the public.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your data is stored behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems.

5. Your Rights

Depending on your location, you may have the right to:

• Request a copy of the personal data we hold about you.

• Request the correction of inaccurate data.

• Request the deletion of your data (subject to legal retention requirements, such as police records).

• Opt-out of any marketing communications.

6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. You can choose to disable cookies through your browser settings.

7. Changes to This Policy

Riad Jadis reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.

8. Contact Us

If you have any questions regarding this Privacy Policy, you may contact us at:

• Email: Riadjadis1@gmail.com

• Address: 307 Rue de La Kasbah, 40000 Marrakech, Maroc